At silverbay.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Includes your name, email address, phone number, billing/shipping address, and payment details.
- Account Information: If you create an account, we collect your username and password.
- Transactional Data: Details of your purchases, including the products ordered and payment method.
- Technical Data: Includes your IP address, browser type, device information, and location data (if shared).
- Cookies and Usage Data: Information collected through cookies, web beacons, and similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To Fulfill Orders: Process transactions, arrange shipping, and send order confirmations.
- To Provide Customer Support: Address inquiries, process returns, and assist with account-related issues.
- To Improve Our Services: Analyze usage patterns and gather feedback to enhance your shopping experience.
- Marketing and Promotions: Send promotional offers, newsletters, and other marketing materials (with your consent).
- Legal Compliance: Comply with applicable laws, such as tax reporting and fraud prevention.
3. Sharing Your Information
We may share your information in the following scenarios:
- Third-Party Service Providers: With payment processors (e.g., Stripe), shipping carriers, and IT service providers to fulfill orders and run our website.
- Legal Obligations: If required to do so by law, such as responding to subpoenas or regulatory inquiries.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the new entity.
- Marketing Partners: With third-party platforms for targeted advertising (with your consent).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand user behavior and improve site performance.
- Marketing Cookies: Deliver targeted ads based on your preferences.
You can manage cookie preferences in your browser settings or opt out of certain cookies by visiting industry-standard opt-out sites.
5. Your Privacy Rights
For U.S. Residents (Including California):
- Access and Deletion: You may request access to the personal information we hold or ask us to delete it, subject to legal retention requirements.
- Opt-Out of Sale: We do not sell your personal information. If this changes, you will be notified, and you may opt out.
- Do Not Track: Our website respects browser settings for “Do Not Track” signals.
For Canadian Residents:
- Access and Correction: Under PIPEDA, you have the right to request access to your information and correct inaccuracies.
- Withdrawal of Consent: You may withdraw consent for the use of your data at any time, subject to legal or contractual obligations.
To exercise these rights, please contact us at adamhunter@silverbay.store
6. Data Security
We use industry-standard security measures, including SSL encryption, to protect your information. While we strive to safeguard your data, no system is completely secure, and we encourage you to take precautions when sharing sensitive information online.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any information.
9. Children’s Privacy
Silverbay.store is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised. If the changes are significant, we will notify you via email or a notice on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Silverbay.storeadamhunter@silverbay.store
2325 Hurontario St. Suite 222. Mississauga. Ontario. Canada.