1. Introduction
Welcome to silverbay. By accessing or using our website (www.silverbay.store), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our site.
2. Definitions
“Website” refers to www.silverbay.store.
“We,” “us,” “our” refer to Silver Bay.
“User,” “you,” “your” refer to the individual accessing the website.
3. Use of the Website
Eligibility: You must be at least 18 years old to use this website.
Account Registration: If account creation is required, you are responsible for maintaining the confidentiality of your login credentials.
Prohibited Activities:
- Engaging in illegal activities.
- Uploading malicious content.
- Attempting to hack or disrupt the website.
4. Products and Services
Product Descriptions: We strive for accuracy in product descriptions. However, we do not guarantee that all descriptions are completely free of errors.
Pricing: Default fiat currency is Canadian dollars.
Order Acceptance: We reserve the right to refuse or cancel orders at our discretion.
5. Payment Terms
Accepted Payment Methods: Payment methods are outlined during checkout and processed securely. We do not store payment details.
Taxes: Applicable taxes will be calculated and displayed at checkout. We do not charge tax in Canada for investment grade bullion that meets purity requirement for tax exemption.
6. Shipping and Delivery
Policy Overview: For complete details, please refer to our Shipping & Handling page.
Shipping Locations: We currently ship within Canada and to USA. Additional regions may be added in the future.
Delivery Times: Estimated delivery times are provided at checkout. Delays due to unforeseen circumstances (e.g., weather, carrier issues) are not within our control.
Risk of Loss: Risk of loss passes to you once the order is delivered.
7. Returns and Refunds
Policy Overview: For full details, please refer to our Refund & Returns Policy.
Return Conditions: Items must be returned within the specified time frame and in original, unused condition.
Refund Process: Refunds are processed upon receipt and inspection of returned items. Shipping fees are non-refundable unless the return is due to our error.
8. Privacy Policy
Data Collection and Use: For details on how we handle your personal information, please see our Privacy Policy.
Cookies: Our website may use cookies to enhance user experience and improve functionality.
Third-Party Services: We may share limited information with trusted third-party service providers to facilitate transactions and services.
9. Intellectual Property
Ownership: All content, including text, images, and logos, is owned by silverbay or its licensors.
Restrictions: Content may not be copied, modified, or redistributed without our explicit permission.
10. Limitation of Liability
No Warranty: The website and its contents are provided “as is” without warranties of any kind, whether express or implied.
Liability Limits: Silver Bay shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or its products.
11. Governing Law
These terms and conditions are governed by the laws of Ontario, Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ontario.
12. Changes to Terms
silverbay reserves the right to modify these terms at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.
13. Contact Information
For any questions or concerns, please contact us at:
Email: adamhunter@silverbay.store
Website: www.silverbay.store